Frequently Asked Questions
What is Start Right | Stay Safe?
The Start Right | Stay Safe Program is an online course designed to provide knowledge and skill development essential for safe and responsible driving.
The program may assist both supervising drivers and learner drivers to improve quality of practice, and driving instructors as a supplement to their face to face in car training.
Who can enrol in the program?
The program is open to individuals of all ages who are eligible for driver education or those who provide driving supervision or training for learner drivers.
It is expected that the content of this program will only be practiced on road by suitably licensed learners and supervising drivers who are responsible for the in-car vehicle operation and applying all relevant road laws.
How long does the program last?
The program can be studied at your own pace in as little as 5 hours, but it is recommended that the course is studied in conjunction with practice and professional driving lessons and is repeated as required to embed knowledge and develop skills.
The online program includes 4 modules with a combination of lesson outlines, including video content, suggested practical exercises and tips for supervisors. Access to the program is dependent on the membership purchased.
Is the program suitable for new drivers?
Yes. The program is specifically designed to support new drivers, by empowering their supervising drivers.
It provides fundamental knowledge and skills through easy to access lessons and video content that can be perused by both learners and supervisors, preferably in partnership.
It covers everything from basic driving skills to defensive driving techniques, making it suitable for individuals embarking on their driving journey.
Can I access the program at any time?
Yes, the program is available online, allowing participants to access materials and modules at their convenience.
This flexibility enables learners to progress through the program at their own pace.
It is an ideal support to in-car practice with supervising driver or used as a supplement to lessons by driving instructors.
Can the program be customised for group training or schools?
Yes, the program can be customized for group training or schools. For inquiries about group discounts or tailored training plans, please contact our team.
Can I get a refund if i change my mind?
The program follows a no-refund policy unless required by Australian Consumer Law.
Participants are encouraged to review program details before enrolling to ensure it aligns with their needs.
How do I contact support if I encounter issues?
For any questions or technical support, participants can contact our customer support team and your email will be answered within 48 hours.
We are here to assist you throughout your learning journey.
Is the program recognised by licencing authorities?
While the program provides valuable knowledge and skills by experienced driver trainers and examiners, Driving Test requirements differ across Australian states and regions, and participants should check with their local licensing authorities to confirm specific requirements for obtaining a driver’s license.
If you have any additional questions or need further clarification, please contact our customer support team.