Refund Policy
No Refund Policy for Online Driver Training Program - Australia
No Refund Policy
The Business does not provide refunds for the Program unless required by law. As per the ACL, certain consumer guarantees may entitle users to a refund, replacement, or repair for major failures in the Program. The provisions of this Policy do not affect or limit those rights.
Consumer Guarantees
Users are entitled to certain guarantees under the ACL, including guarantees that the Program will be provided with due care and skill, be fit for a particular purpose, and be of acceptable quality. If the Program fails to meet these guarantees, users may be entitled to a remedy as provided by the ACL.
Change of Mind
Major Failures
If the Program has a major failure as defined by the ACL, users may be entitled to a refund or replacement. A major failure is one where the Program:
- Has a problem that would have stopped a reasonable person from enrolling, and
- Is significantly different from what was agreed upon.
Minor Failures
For minor failures in the Program that do not amount to a major failure, the Company reserves the right to offer a remedy other than a refund. This may include providing additional resources or support to address the issue.
Request for Refund
Users who believe they are entitled to a refund based on ACL consumer guarantees should contact the Company’s customer support within a reasonable time frame, providing details of the issue and supporting documentation as required.
Contact Information
If users have any questions or concerns regarding this No Refund Policy, they may contact the Business at support@mydrivingonline.study.
Changes to the Policy
The Company reserves the right to amend, modify, or update this Policy at any time. Users are encouraged to review this Policy periodically to stay informed about any changes.
Governing Law
This Policy is governed by the laws of the Commonwealth of Australia. Users consent to the exclusive jurisdiction and venue of courts in Australia in all disputes arising out of or relating to the application of this Policy.
By accessing or using the Program, users acknowledge that they have read, understood, and agreed to the terms and conditions outlined in this No Refund Policy.